38 | COSERE 1.5. Reflection and feedback Feedback is the process through which a speaker receives information about how their message was perceived. It serves as an open response to an individual or group regarding how their behaviour was interpreted by others. The systematic use of feedback techniques fosters openness and clarity in relationships, playing a crucial role in effective communication. The introduction and further development of the concept of feedback are associated with the name of the American social psychologist Kurt Lewin and his colleagues. During a social psychology seminar, participants engaged in daily meetings where they analysed, interpreted, and evaluated the behaviour of the leader, each member, and the entire group. Conclusions drawn from these discussions were incorporated into subsequent workshop sessions, contributing to the development of each participant and fostering overall group dynamics, leading to better results. This innovative and effective method was realized by the researchers during the workshop. Hence, the purpose of feedback is to foster the development of both the individual and the group as a whole. By engaging in self-observation, participants enhance their ability to manage their own behaviour effectively. The method also aims to cultivate openness and trust in interpersonal relationships, serving as a prerequisite for healthy connections and fruitful cooperation.
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