80 | COSERE 2.4. Problem solving. Nowadays, the needs of students are evolving as quickly as the technologies that compete for their attention, stretching educational organizations and systems to their limits to keep up with the changing demands of the times. With your role as school leader, you are better positioned than anyone else to keep a pulse on students’ evolving needs. Your central role in the whole school community makes you uniquely qualified to understand and design for the changing needs of your school. Indeed, your position enables you to understand your students and your school like no one else, giving you the opportunity – and responsibility – to create the solutions to address the challenges that are faced by your school every day. Wherever may problems fall on the spectrum of scale—from a student’s high absenteeism to lack of parents’ involvement, to managing teachers’ burnout, to developing a whole new plan of action to implement national reforms of the curriculum in your institution— the challenges facing the school are real, complex, and varied and need innovative solutions. As such, they require new perspectives, new tools, and new approaches. As Albert Einstein once said, “We can’t solve problems by using the same kind of thinking we used when we created them.”
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