COSERE_WP4_Handbook_EN

Module A: The Development of a Growth-oriented and Resilient Organisation	5
Unit 1: Learning Organisation and Culture of Collegiality	7
1.1 What is a learning organisation?	7
1.2. Mental Models	8
1.3.Culture of collegiality in schools	9
UNIT 2: The role of the headteacher for fostering collegial support	10
2.1. Role of the school leader	10
2.2 Managing and Motivating Staff Members	14
2.3. Introduction to motivational theories:	15
2.4. Who is on your team?	25
Module B: Different Collegial Support Forms	27
Unit 1: Promoting school-based professional development	28
1.1 Collegiality and its importance.	29
1.2 How does peer observation work?	29
1.3 Methods and forms of observation.	32
1.4. Critical friend and the critical friend institution	34
1.5. Reflection and feedback	38
1.6 Collaborative practices – collaborative lesson planning.	44
1.7 Collaborative practices – interdisciplinary collaboration.	50
1.8 Collegial support beyond the borders.	59
Unit 2: Key skills of a successful school leader	67
2.1. Empathy.	68
2.2. Active listening.	69
2.3. Assertive communication.	71
2.2. Problem solving.	80
2.5. Conflict management.	100
Unit 3: Supporting staff well-being	113
3.1. Emotional intelligence: supporting staff emotions.	114
3.2. Staff stress management.	120
3.3. Coping with burnout.	125
Module C: Coaching, Supervision & Mentoring as Main Forms of Professional Support	133
Unit 1: Coaching	134
1.1 Roles in coaching	135
1.2 Coaching Techniques	138
1.3. Coaching Models	145
Unit 2: Supervision as support for growth	156
2.1 Roles in Supervision	157
2.2. When supervision is necessary?	158
2.3 Models of supervision	159
Unit 3: Mentoring	162
3.1. Mentoring in education	163
3.2. Models of mentoring	166
3.3. Roles of mentor and mentee	168
3.4. Basics of mentoring skills	171
3.5. Mentor leadership styles	172
3.6. Mentoring for new teachers	174
Bibliography	177

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